Privacy Policy

Last Updated: March 2026

1. Introduction

Tanner Management ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://joannetanner.com and use our consulting services.

This website is operated by Tanner Management, a dental practice consulting firm. We are not a dental practice and do not provide clinical services. We provide business consulting services to dentists and dental practice owners.

2. Information We Collect

Information You Provide Directly

We collect information you voluntarily provide when you interact with our website, including:

  • Contact information: name, email address, phone number
  • Consultation inquiry information: practice details, acquisition status, specific questions or concerns
  • Form submissions through our contact, inquiry, or consultation request forms (processed by JotForm)
  • Any other information you choose to provide in your communications with us

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and usage:

  • Device information: IP address, browser type and version, operating system
  • Usage information: pages visited, time spent on pages, referral source, links clicked
  • Cookies and similar tracking technologies (see "Cookies" section below)
  • Google Analytics data (when you consent to analytics cookies)

Third-Party Service Providers

We use third-party services that may collect information:

  • JotForm: processes forms submitted through our website
  • Google Analytics: tracks website usage and performance
  • Cloudflare: provides hosting, CDN, and security services

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and analyze website usage. Our approach to cookies prioritizes your privacy:

  • Essential cookies are required for basic website functionality (session management, security). These are always active.
  • Analytics cookies (Google Analytics, measurement ID G-KL47CTE801) are blocked by default and require your explicit consent before activation. We use Google Consent Mode v2 to ensure no analytics data is collected until you accept.
  • Preference cookies store your accessibility settings and cookie consent choice via localStorage (not transmitted to any server).
  • You can manage your preferences through our consent banner that appears when you first visit the site.
  • You can also adjust cookie settings in your browser or clear localStorage at any time.

We do not use marketing or advertising cookies. We do not participate in behavioral advertising or retargeting.

4. How We Use Your Information

We use the information we collect for legitimate business purposes:

  • Respond to your inquiries and provide consulting services
  • Send consultation confirmations, updates, and follow-up communications
  • Improve our website functionality and user experience
  • Analyze website usage trends and optimize content
  • Comply with legal obligations and regulations
  • Prevent fraud and protect the security of our website and services

We do not sell your personal information to third parties.

5. Legal Basis for Processing

We process your information based on:

  • Your consent (for analytics and marketing communications)
  • Contractual necessity (to provide consulting services you request)
  • Legitimate business interests (to improve our services and prevent fraud)
  • Legal compliance (when required by law)

6. Data Sharing and Disclosure

We do not share your personal information with third parties except:

  • With service providers who assist us in operating our website and delivering services (JotForm, Google Analytics, Cloudflare)
  • When required by law or legal process
  • To protect our rights, privacy, safety, or property
  • With your explicit consent

7. Data Security

We implement commercially reasonable safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. These safeguards include encryption of data in transit (SSL/TLS), secure hosting through Cloudflare, and restricted access to personal data. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security of your information.

Your information is only accessible to authorized personnel who need access to perform their duties.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When information is no longer needed, we securely delete or anonymize it.

9. Third-Party Links and Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of external sites. We encourage you to review the privacy policies of any third-party websites before providing personal information.

10. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

  • Right to Know: You can request what personal information we collect, use, or share
  • Right to Delete: You can request deletion of personal information we have collected
  • Right to Correct: You can request correction of inaccurate personal information
  • Right to Opt-Out: You can opt out of the sale or sharing of your personal information

To exercise these rights, please contact us at (916) 591-2720 or joanne@joannetanner.com. We will respond to verified requests within 45 days.

11. Children's Privacy

Our website and services are not directed to children under 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information.

12. International Users

Our website is operated from the United States and is governed by U.S. law. If you are located outside the United States, please note that your information will be transferred to and processed in the United States.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes by updating the "Last Updated" date and posting the revised policy on our website. Your continued use of the website constitutes acceptance of the revised policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Tanner Management
Phone: (916) 591-2720
Email: joanne@joannetanner.com
Location: Sacramento, California