Accessibility Statement

Last Updated: March 2026

1. Commitment to Accessibility

Tanner Management is committed to ensuring our website is accessible to all visitors, including people with disabilities. We believe that digital accessibility is essential to providing equal access to information and services. We are dedicated to maintaining and improving the accessibility of our website in accordance with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA standards published by the World Wide Web Consortium (W3C).

2. Accessibility Standards

We aim to conform to the following accessibility standards:

  • Web Content Accessibility Guidelines (WCAG) 2.2 Level AA
  • Americans with Disabilities Act (ADA) Section 508 standards
  • Accessible Rich Internet Applications (ARIA) best practices

3. Accessibility Features Implemented

Our website includes the following accessibility features:

  • Semantic HTML structure for proper document hierarchy
  • Descriptive alt text for all images
  • Keyboard navigation support (tabbing, arrow keys, Enter)
  • Skip to main content link on every page
  • Sufficient color contrast ratios (at least 4.5:1 for normal text)
  • Responsive design that adapts to all screen sizes
  • Clear and descriptive link text
  • Proper heading hierarchy (H1, H2, H3, etc.)
  • Form labels and error messages associated with form fields
  • Text resizing support without loss of functionality
  • Video captions where applicable
  • Focus indicators for keyboard navigation

4. Known Accessibility Limitations

We acknowledge the following accessibility limitations:

  • Some third-party embedded content (such as forms, videos, or widgets) may have limited accessibility features due to limitations of the third-party provider
  • PDF documents may not fully conform to accessibility standards if uploaded by content providers
  • Historical content or legacy materials may not meet current accessibility standards

5. Third-Party Services and Content

Our website uses third-party services and embedded content that we do not fully control. These include:

  • JotForm for contact forms
  • Google Analytics for website tracking
  • Cloudflare for hosting and security

We work with these providers to ensure their services meet accessibility standards, but we cannot guarantee full compliance with all WCAG standards for third-party content.

6. Accessibility Testing and Review

We regularly test our website for accessibility compliance using:

  • Automated accessibility testing tools
  • Manual testing with assistive technologies (screen readers, keyboard navigation)
  • User feedback from people with disabilities
  • WCAG 2.2 Level AA compliance checklist reviews

7. How to Report Accessibility Issues

If you encounter accessibility barriers while using our website or have difficulty accessing any content, please let us know so we can work to resolve the issue. You can report accessibility problems by:

  • Calling us at (916) 591-2720
  • Emailing us at joanne@joannetanner.com
  • Using our contact form at /contact/

When reporting an accessibility issue, please include:

  • The URL of the page where you encountered the issue
  • A description of the accessibility barrier
  • Your preferred method of contact
  • Any assistive technology you use (if comfortable sharing)

8. Remediation Commitment

We are committed to taking action on accessibility issues reported to us. Our process includes:

  • Acknowledging your report within 2 business days
  • Investigating the reported accessibility issue
  • Providing a timeline for remediation
  • Implementing fixes as quickly as possible
  • Following up with you to confirm the issue has been resolved

9. Assistive Technology Support

Our website is designed to be compatible with common assistive technologies, including:

  • Screen readers (JAWS, NVDA, VoiceOver)
  • Screen magnification software
  • Voice control software
  • Speech recognition software

10. Browser and Technology Recommendations

For the best accessibility experience, we recommend:

  • Using modern, up-to-date browsers
  • Enabling JavaScript (most of our site works without it, but some features enhance with JavaScript enabled)
  • Allowing cookies for session management

11. Continuous Improvement

Accessibility is an ongoing commitment. We regularly:

  • Update and improve our website based on user feedback
  • Monitor changes in accessibility standards
  • Test with assistive technologies
  • Train our team on accessibility best practices
  • Review third-party services for accessibility compliance

12. Contact Information

If you have accessibility questions, concerns, or suggestions, please contact us:

Tanner Management
Phone: (916) 591-2720
Email: joanne@joannetanner.com
Location: Sacramento, California

We appreciate your feedback and are committed to making our website accessible to everyone.